Date: 6 August 2011
Deal: 68% OFF, $48 for Perm / Straightening / Coloring + Scalp Treatment / Wash & Cut + Premium Treatment for ALL Hair Lengths @ NEX Mall (Serangoon MRT)
How it went:
It didn’t go well. I waited a week before blogging about this, thinking that I should give it some time to settle in. Booking an appointment was easy enough, but I still can’t pronounce the name of this salon. I love Nex mall as it’s only about 10 minutes from where I live (1 train stop away) and there are so many shops there. I don’t think I’ll ever go back to this salon again. There are more than 10 hair-dressing salons in this mall alone. This one is in my bad books.
After paying $48 for this coupon, I still had to top up $50 for a “two-tone” treatment. Mind you, I have very short hair and didn’t they say it’s “Creative Coloring”? What’s so creative if it’s just colouring in 1 shade? I can do it out of a $15 bottle from the pharmacy! It’s been more than a week and it’s just flat red. There are no two-tones and even my colleagues say I’ve been conned. According to the description, this option usually costs $120. So my hair dye job is worth $170?! It doesn’t look that special to me. I had a great hair cut from CHARME and it wasn’t enhanced by this dye job. The hair stylist oversold it when he asked me to pay the extra $50 for two-tone colouring that’d bring out the layers.
The upside is that they did a better job than EXCLUSIVE HAIR SALON and didn’t injure me or stain my face. They also provided magazines and tea. So I was kinda entertained while I had to sit in the chair for almost an hour. Also, it was very near where I live.
Was it worth $120? Nope! And I paid $98 in total for a stupid dye job that wasn’t anything. It would’ve been worth buying the coupon for $48 – even at this price, they’d have made some profit already. Don’t go to this hair salon unless you really have to. If you’re at Nex, there are many others that are similar and maybe cheaper! Shop for one that is more affordable. Nothing special here.
An Exercise In Trivial Pursuits 
why even need a scalp protection when theres ammonia free dye. i use Original & Mineral. dont even need to use gloves when applying it. seriously amazing
Sorry but I wish to use your blog as a platform to share with everyone how much I DISLIKE the service offered by this salon.
I visited Vhay-Tique at Serangoon NEX on Sun. Despite making an appointment, I was asked to wait for 30 minutes! I find it ridiculus because I was in the midst of choosing a dye colour for my hair before I was asked to go and wait at the chair next to the counter “for a short while”. In other words, knowing that I am a customer who have “paid” using a deal voucher (i.e. confirmed profit), the hair stylist chose to serve another customer who arrived later, and taking way longer than “a short while”.
The service was terribly unpleasant as there was more hard selling than anything else. I was advised to trim away my hair, do treatment, and was even told to dye my hair twice just to ensure that the colour I want “eats” in. And yes, I was told that the ammonia is too strong and therefore I need more treatments. It’s only when I finally agreed to top up extra money for the hair protection treatment that the selling became less aggressive. But it was only brushing of some cream at the tip of my hair!
The same went to my sister who went for the perm and asked to top but more tham $50++ just to get a so to say “less aunty” curl. I mean, hello, if the salon management thinks that the perm is for aunties, what for introducing it in the deal? She, cleverly, chose tnot to take up the offer.
Overall, I did not enjoy the service at all. I have learnt a good lesson from this visit – to spend slightly more to visit a better saloon next time!
I just realised that the guy in the pic was the rude stylist who asked me to move away and did all the hard selling. All of them seem to be well-trained to hard sell.
But I do agree with you that there are many salons in the mall. After trying Vhay-Tique, I dont mind paying more to visit any other one in Serangoon Nex.
Wow! Thanks so much for sharing! I’m so glad to know I’m not the only one who feels this way. Sometimes I’m worried I do the shop a disservice by commenting on my bad experiences because it might’ve been an off-chance that it just wasn’t a good day for them. I do try to be objective but sometimes it’s just BAD!!